Phoenix

Phoenix is an open source, non-commercial platform designed to enable peacebuilders and mediators to conduct ethical and participatory social media listening in order to inform conflict transformation work. The platform is user-friendly, and allows peacebuilders and mediators with no technical knowledge of social media listening to:
1. Gather posts and comments from social media platforms, based on search parameters they define;
2. Classify social media accounts as well as the text of the posts and comments, including with simple AI-assisted tools;
3. Explore the data they have collected from social media platforms, by searching it and building an interactive dashboard with graphs, tables and filters.